Serenity Spa & Salon: what to know before you go
Serenity Spa & Salon by Westgate is the resort’s full-service spa and salon located adjacent to the seasonal rooftop pool; it offers massages, facials, body treatments, and hair and nail services. Spa hours are daily 9:00 AM–6:00 PM and spa facilities and services are for guests 18 and older (minors may receive hair and nail services with a parent).
In this guide
Where it is and who can use it
Serenity Spa & Salon is located at Westgate Las Vegas Resort & Casino, adjacent to the resort’s rooftop pool and pool deck. The resort address is 3000 Paradise Road, Las Vegas, Nevada, 89109.
Guests must be 18 or older to use spa facilities and services. Minors may receive hair and nail services only when accompanied by a parent.
- Spa hours: daily 9:00 AM–6:00 PM
- Spa location: next to the seasonal rooftop pool
- Age policy: 18+ for spa services; minors allowed for hair/nails with parent
| Item | Fact |
|---|---|
| Address | 3000 Paradise Road, Las Vegas, NV 89109 |
| Spa hours | Daily 9:00 AM–6:00 PM |
| Age requirement | 18+ for spa use; minors for hair/nails with parent |
Services offered
Serenity Spa & Salon lists Swedish massages, couples’ massages, cleansing and anti-aging facials, body treatments, and luxury nail and hair services among its menu. The spa has private treatment rooms for massages and facial work.
The salon portion operates daily and welcomes guests of all ages for hair and nail services; specific service menus and durations were not provided in the material available here.
- Massages: Swedish, aromatherapy elixirs, couples’ options
- Facials: cleansing and anti-aging options
- Body treatments and multi-hour packages (past signature items included a 'Versailles' facial)
- Salon: hair styling, cuts, and nail services (salon hours listed as 10:00 AM–6:00 PM)
| Service category | Examples |
|---|---|
| Massage | Swedish, aromatherapy elixir, couples’ massage |
| Facial | Cleansing, anti-aging, signature rejuvenating options |
| Salon & Nails | Hair styling, cuts, manicures/pedicures |
Booking, cancellations and charges
The spa requests at least four hours’ notice for cancellations or changes; late cancellations and no-shows may be charged the full treatment fee. A 20% service charge is added to spa and nail treatments.
The spa accepts bookings through the resort channels; if you plan a late-night or early-morning arrival to the hotel, contact the property in advance (check-in policies require the guest checking in to be at least 18 with a matching government ID and credit card).
- Cancellation notice requested: 4 hours (less notice / no-show = 100% charge)
- Service charge: 20% added to spa and nail treatments
- Bring: photo ID and the credit card used at booking if required by the hotel
| Policy | Note |
|---|---|
| Cancellation window | 4 hours (shorter notice may incur full charge) |
| Service charge | 20% added to spa and nail treatments |
| Check-in requirement | Guest checking in must be 18+ with government ID and credit card |
What to bring and spa etiquette
Bring your hotel room key or confirmation if you want charges posted to your room; for non-hotel guests, ask the spa about accepted payment methods. Swimwear is appropriate if you plan to use the rooftop pool or hot tub before/after treatments, but specific locker arrangements were not detailed in the sources.
Arrive 10–15 minutes early to complete any intake forms and to maximize your treatment time. The spa enforces age rules for facility use, and pool access requires registered hotel guests and a room key.
- ID and the credit card used at reservation (hotel check-in requires them)
- Arrive 10–15 minutes early for paperwork
- If using pool/cabanas, remember the pool is seasonal and restricted to registered guests
| Tip | Reason |
|---|---|
| Bring photo ID | Required at hotel check-in and sometimes for charging to room |
| Arrive early | Allows time for intake forms and protects full treatment time |
| Ask about locker use | Specific locker/sauna details were not listed in available sources |
Pool, fitness center and pairing treatments
Serenity Spa & Salon sits beside the seasonal rooftop, solar-heated outdoor pool and hot tub. The pool season runs roughly mid-March through mid-October and the pool is open only to registered hotel guests; pool hours have varied by source.
The resort’s Fitness Center is located by the pool deck and offers cardio equipment, free weights, and weight machines. Fitness center access is included in the resort fee for up to two adults.
- Pool season: reported as March 15–October 15 (subject to change and weather closures)
- Pool access: hotel guests only; room key required at entry and bags may be checked
- Fitness Center hours: listed as daily 6:00 AM–6:00 PM
- Fitness age policy: 13+ allowed; ages 13–15 must be with an adult 18+
| Facility | Notes |
|---|---|
| Rooftop Pool | Seasonal; cabanas and Pool Bar & Grill; hotel-guest access only |
| Hot Tub | Located with the rooftop pool |
| Fitness Center | By pool deck; cardio, free weights, weight machines; ages 13+ |
Practical details: fees, accessibility and nearby transport
Westgate charges a mandatory resort fee that covers items such as Wi‑Fi for a limited number of devices, fitness center access, in-room safe use, and shuttle service to the Strip and Downtown (how many devices and adults covered varies by listing). A refundable deposit per night is collected at the property, per third-party sources.
The property has an on-site Westgate Monorail station providing convenient access along the resort corridor and is one block east of the Las Vegas Strip and adjacent to the Las Vegas Convention Center. If you plan to drive, parking policies and rates conflict across sources; check the hotel directly for current covered self-parking and valet fees or free-parking notices.
- Resort fee: mandatory (third-party listings report a specific daily amount; verify current rate with the hotel)
- Monorail: Westgate has an on-site Monorail stop for access to other Strip resorts
- Accessible features: accessible pool entry (pool hoist), accessible spa, fitness center, public washrooms (as listed)
| Topic | What to check before you go |
|---|---|
| Resort fee amount | Confirm current daily fee at check-in or reservation |
| Parking | Rates and availability vary between sources—confirm with the hotel |
| Airport transfer | Harry Reid International Airport (LAS) is the nearest airport; travel times vary |
